Bet Jill Privacy Policy — How We Keep Your Data Safe

Bet Jill (referred to as "we", "us", or "the platform") places the highest importance on the privacy of its members. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Our goal is to earn the trust of millions of gaming enthusiasts across Bangladesh. That's why Bet Jill's privacy policy is written in plain, straightforward language — not legal jargon — so you can truly understand what happens to your data.

This Privacy Policy applies to the Bet Jill website, mobile app, and all related services. Our Terms & Conditions and Responsible Gaming PolicyIt is recommended to read this alongside

Bet Jill's privacy policy is aligned with international data protection standards. We believe transparency is the foundation of genuine trust.

Bet Jill collects information in several ways. We only collect what is necessary to provide our services. The details are outlined below in three categories:

This information is collected directly from you at registration, during the KYC process, and automatically as you use the platform.

Bet Jill uses your data only for specific, legitimate purposes. No information is used unnecessarily. Our core reasons for using your data are:

• Account Management: Managing registration, login, password reset, and account security.
• Service Delivery: Providing gaming features, payment processing, and customer support.
• KYC Verification: Verifying age and identity to maintain platform security.
• Fraud Prevention: Detecting suspicious activity to keep your account secure.
• Relevant Offers: Informing you of bonuses and promotions based on your preferences (only with your consent).
• Responsible Gaming: Monitoring gaming behavior to identify signs of problem gambling.
• Legal Obligation: Meeting regulatory authority requirements.
• Service Improvement: Improving platform performance and enhancing the user experience.

Bet Jill never sells your personal data. However, there are specific circumstances where limited information may need to be shared. These are clearly outlined below:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
• Identity Verification Services: During the KYC process, documents may be shared with third-party verification agencies.
• Law Enforcement Agencies: Certain data may be disclosed in response to a court order or other legal obligation.
• Technology Service Providers: Operational data may be shared with cloud hosting or cybersecurity service providers.
• Responsible Gaming Organizations: Information about members at risk of addiction may be shared with relevant support organizations.

In all of the above cases, Bet Jill ensures that the receiving party also follows appropriate security standards. Under no circumstances will your data be sold to advertising or marketing companies.

Bet Jill uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve your experience.

You can disable all cookies except essential ones through your browser settings. Keep in mind that doing so may limit certain features of the platform.

Bet Jill uses industry-leading security technology to protect your data. Our security framework operates across multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system protects our servers from cyber attacks.
• Two-Factor Authentication (2FA): An extra layer of security at login — via OTP or an authenticator app.
• Regular Security Audits: Regular audits conducted by independent cybersecurity experts.
• Data Masking: Sensitive data (such as card numbers and passwords) is masked within the system.
• Suspicious Activity Detection: Our AI-based system instantly detects unusual login attempts or transactions.

Bet Jill does not retain your data longer than necessary. How long information is kept depends on its type and purpose:

• All core account data is retained for as long as your account remains active.
• After account closure, financial transaction records are generally retained for 5 Years is retained (as required by law).
• KYC documents are retained after account closure for 3 years may be retained.
• Gaming Activity Log 2 Years a period of
• Cookie and analytics data are generally retained for 12 months will be deleted.

Once the retention period expires, your data is permanently and securely deleted. You may also request deletion before closing your account — however, certain information may need to be retained due to legal obligations.

As a Bet Jill member, you have several important rights over your personal data. Make sure you're aware of them:

To exercise any of the rights listed above Help Center Contact us or support@betjill.wsEmail us at. We'll respond within 30 days.

Bet Jill strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors.

If a minor has accidentally created an account and this comes to our attention or is reported by a guardian, the account will be closed immediately and all collected data will be deleted.

A note to parents — please be mindful that your children do not access online gaming platforms. We Responsible Gaming We've provided a detailed guide on this page.

The Bet Jill platform may occasionally reference third-party services — such as payment gateways or KYC verification providers. These services have their own privacy policies and operate outside our control.

Bet Jill is not responsible for the data protection standards of third-party service providers. However, we only work with trusted and recognized providers, and we impose strict conditions in all data sharing agreements.

You are advised to review the privacy policy of any third-party service before using it. Bet Jill is committed to full transparency in this regard.

Bet Jill may update this privacy policy from time to time. Changes may be made due to legal updates, the introduction of new services, or security improvements.

If significant changes are made, you will be notified via your registered email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

You can confirm you have the latest version by checking the "Last Updated" date at the top of this page. We recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact Bet Jill's Data Protection Team directly. We take all concerns seriously and aim to respond promptly.

• Email: support@betjill.ws
• Live Chat: Click the chat icon at the bottom right of the platform
• Help Center: Visit the Help Center page

Following a complaint, an initial response is usually provided within 48 hours. If a complex matter requires more time to resolve, you will be kept updated throughout the process.